Digital Film Tools provides support for all registered users of its products free of charge. Priority technical support is provided via email. Email technical support allows us to provide detailed support information to you as well as enables us to send additional documentation that may help you with your specific support needs. If you can't find a solution to your problems in our Knowledgebase, you can submit a ticket at the Online Support Center. Please be as detailed and specific as possible.When submitting an email support question, please also feel free to provide a daytime telephone number and a time when you can be reached. We are happy to call you, if necessary, to assist you with your question or problem.
Monday - Friday 8:30am - 5:30pm PST(-8 gmt)
Weekends and Holidays: Support requests will be handled on the next business day.